Τρέχουσες θέσεις εργασίας σχετικές με τον Customer Support Specialist - Limassol, Limassol - Parimatch
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Technical Support Specialist L2
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Μόνο για εγγεγραμμένα μέλη Limassol Municipality, Limassol Απομακρυσμένη εργασία 60.000 € - 80.000 € (EUR) per yearJoin our team as a Level 2 Technical Support Specialist and play a key role in delivering exceptional technical support to our global customers. · Act as the primary escalation point for Level 1 Support, resolving complex technical issues that go beyond L1 capabilities. · Trouble ...
- Provide timely, high-quality customer service via chat, email, and ticketing systems in Korean;
- Assist players with inquiries related to gameplay, account issues, technical support, and payment concerns;
- Troubleshoot and resolve issues in collaboration with cross-functional teams, including product and technical support teams;
- Identify and escalate critical issues to ensure quick resolution;
- Contribute to the creation and improvement of FAQs, support materials, and player guides in Korean;
- Gather and share feedback from players to help improve overall player experience and product development;
- Stay up-to-date with the latest game updates, patches, and events to assist players effectively;
- Maintain a deep understanding of company policies, game mechanics, and support processes;
- Working in shifts schedule.
- Native Korean speaker with excellent written and verbal communication skills;
- Proficiency in English (both written and spoken) for internal communication;
- 1-3 years of experience in customer support, ideally in the igaming industry or a tech-related field;
- Ability to handle a high volume of inquiries while maintaining a positive and empathetic approach;
- Excellent problem-solving skills with attention to detail and a passion for helping others;
- Familiarity with support software and tools (e.g., Zendesk, Freshdesk, etc.) is a plus.
- Vacation: We care about your well-being and offer flexible vacation options tailored to your location.
- Sick Leave Allowance: Your health is our priority. In addition to our standard sick leave allowance, we also offer a flexible sick leave policy without paperwork.
- Co-Working Compensation: Work flexibly, wherever you choose. We provide a monthly budget for co-working spaces in cities where we don't have a physical location, or the option of a budget for home office expenses twice a year, available from day one.
- Benefits Model: Access our benefit programs to support your work-life balance, effective from day one. You can spend this budget on anything, starting from dental care for yourself to veterinary support for your four-legged friend.
- Game Changer: Access MBA scholarships to enhance your knowledge and register your kids for our internal project, "gENERation", focused on boosting the potential of children within Parimatch families.
- Motivation Bonus System: Recognizing your performance is fundamental to our culture. To reward your dedicated work, we have a Motivation Bonus System in place for all our employees.
- Work & Fun Balance: We believe the balance of work and fun is crucial for the well-being of our employees. Corporate events, gifts for your Birthday (Netflix, GoGift, and other certificates), Christmas, and other occasions.
Customer Support Specialist - Limassol, Limassol - Parimatch
Περιγραφή
Bringing people back from boredom since 1994.
Parimatch is an online entertainment company with 30+ years in the game.
We create digital experiences where sports, culture, and technology meet — bold, immersive, and built to engage.
With 4,000+ professionals and operations in 15+ countries, Parimatch is a global ecosystem driven by performance, smart engineering, and style.
We are looking for a Customer Support Specialist (South Korea) to join our team.
Your main responsibilities will be:
Essential professional experience:
We care about you:
Taking care of our people is an integral part of
Parimatch
shared values, ensuring a supportive and positive workplace culture.
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Technical Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol
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IT Support specialist
Μόνο για εγγεγραμμένα μέλη Limassol, Cyprus
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IT Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol
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IT Helpdesk Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol, Limassol
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Technical Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol, Limassol
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Customer Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol
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Customer Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol
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Customer Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol, Limassol, Cyprus
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Technical Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol Municipality, Limassol
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Merchant Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol
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Customer Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol, Limassol
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Technical Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol
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Payments Support specialist
Πλήρης απασχόληση Μόνο για εγγεγραμμένα μέλη Limassol
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Payments Support specialist
Μόνο για εγγεγραμμένα μέλη Limassol, Cyprus
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Customer Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol
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Payments Support specialist
Μόνο για εγγεγραμμένα μέλη Limassol, Cyprus
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Customer Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol Municipality, Limassol
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Customer Support Specialist
Πλήρης απασχόληση Μόνο για εγγεγραμμένα μέλη Limassol
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PSP Technical Support Specialist
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Senior Technical Support Specialist
Μόνο για εγγεγραμμένα μέλη Limassol, Limassol
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Technical Support Specialist L2
Μόνο για εγγεγραμμένα μέλη Limassol Municipality, Limassol
