Client Relations Specialist - Limassol
πριν 12 ώρες
Περιγραφή εργασίας
FP Markets Group of Companies is a globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks, and Cryptocurrencies. We are growing and looking to recruit a Full-Time Client Relations Specialist (English Language) in our Cyprus office - a certified Great Place to Work.
This position is open to energetic and ambitious professionals who are keen to explore superb earning potential in a fast-moving and friendly working environment.
Reporting to: Head of Customer Experience
Responsibilities:
- Develop and nurture relationships with clients, partners and organic clients in the region you are assigned to
- Proactively engage with trading professionals across various platforms to expand client base and partnerships
- Identify and leverage local marketing channels to enhance visibility and promote company products effectively
- Focus on client onboarding and ensuring a seamless user experience for all clients
- Promote partnerships based on existing rebate structures and maintain strong relationships with partners
- Adhere to regulatory policies and ethical standards diligently
- Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met
Candidate profile:
- Strong preference will be given to candidates with FX/CFD and online trading industry experience
- Native or near native/fluent English language is required
- Client focused with excellent customer service and negotiation skills
- Excellent communication and written skills
- Ability to influence and persuade a mutually beneficial outcome for the company and the client
- Dynamic, self-motivated, competitive and strong desire to succeed
- Ability to work well independently as well as in a team and can-do attitude
Our offer:
- A certified Great Place to Work reflecting our commitment to a positive culture, employee well-being, and support
- Welcoming, young and multicultural team with approachable leadership
- Ability to contribute to dynamic business at a growth phase
- High level of autonomy, support of ideas and putting your expertise into the best practices for the company
- Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
- Competitive remuneration, regular salary reviews and performance-based incentive schemes
- Vibrant company life: from team activities to global celebrations
- New beautiful office in an easily accessible location with company-provided fruits, breakfasts and lunches
- Free access to multiple sports and wellness facilities across the country
- Free company-provided parking
- Medical insurance and pension fund after probation period
- A gift and a day off on your Birthday
- Visa and work permit support if required
Journey to FP Markets:
- Interview with People Function member min) to assess match to our culture
- Interview with your future manager (45 min - 1 hour) to assess match to the job and the team and discuss role expectations
Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment
Παρόμοιες θέσεις εργασίας
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