Carmen Gómez

Dynamic, industrious, and devoted leader with over 26 years of exemplary expertise in customer relations management, operations, sales, and business development. Adept at implementing and upholding initiatives aimed at achieving ongoing cost reductions within organizations, taking immense pride in the process. Demonstrates an innate ability to guide personnel in executing company-wide and corporation-directed projects, ensuring the attainment of budgeted cost savings. Possesses a forward-thinking mind-set, proactively anticipating and preparing for operational advancements to meet future customer expectations encompassing technology, costs, quality, and service. Upholds professional and impactful communication across all hierarchical levels, thereby fostering an environment of innovation and motivation, promoting continuous improvement. Currently seeking new opportunities in Operations, Business Development, Quality, Project Management, Sales, and Education roles.

• Agile Project Management, University of Colorado, Online, 2023
• Data Analytics, Google, Online, 2022
• Master in e-Commerce & Digital Marketing, UBS, Spain, 2019
• Master in Sales & Marketing Management, IMF/CEU, Spain, 2014
• MBA, CFE, Spain, 2010
• Coach & NLP Practitioner, Lider-haz-go, Spain, 2009
• CAP (Pedagogic Degree), UCM, Spain, 2000
• English Philology, UCM, Spain, 1999